Privacy Policy

Effective Date: 1st- April – 2026

Go Volunteer Africa (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are (Data Controller)

Go Volunteer Africa is the data controller responsible for your personal data.

Contact Information:
Email: info@govolunteerafrica.org

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Nationality and date of birth

  • Passport details (if required)

  • Emergency contact details

2.2 Sensitive Information

Where necessary (e.g., for placements), we may collect:

  • Health or medical information

  • Dietary requirements

  • Background check information

2.3 Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Cookies and tracking data

3. How We Collect Your Data

We collect data when you:

  • Fill out application or contact forms

  • Register for a program

  • Communicate with us via email or phone

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your data to:

  • Process applications and manage placements

  • Communicate with you about your program

  • Provide customer support

  • Improve our services and website

  • Comply with legal obligations

We only process your data where we have a lawful basis, including:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

5. Sharing Your Information

We may share your data with:

  • Local partner organizations and host placements

  • Service providers (e.g., payment processors, IT systems)

  • Authorities where required by law

We do not sell your personal data to third parties.

6. International Data Transfers

As a global organization, your data may be transferred and processed outside your country.

We ensure appropriate safeguards are in place to protect your data in accordance with international data protection standards.

7. Data Retention

We retain your data only as long as necessary:

  • For the duration of your participation

  • To comply with legal, tax, or regulatory obligations

  • For legitimate business purposes

After this period, your data will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption

  • Restricted access to personal data

  • Staff confidentiality obligations

We also maintain procedures to respond to data breaches, including notifying affected users where legally required

9. Your Data Protection Rights (GDPR)

If you are located in the EU/EEA or similar jurisdictions, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

You may also withdraw consent at any time.

These rights are recognized under data protection laws such as the GDPR

10. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic and usage

  • Enhance user experience

You can control or disable cookies through your browser settings.

11. Marketing Communications

We may send you updates, offers, or newsletters if you opt in.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link

  • Contacting us directly

12. Children’s Privacy

We do not knowingly collect personal data from children without parental or guardian consent.

Where programs involve minors:

  • Additional safeguarding and data protection measures apply

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices and encourage you to review their policies.

14. Complaints

If you have concerns about how your data is handled, please contact us first.

If unresolved, you may lodge a complaint with your local data protection authority.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page

  • Continued use of our services constitutes acceptance

16. Contact Us

If you have any questions or wish to exercise your rights:

Email: info@govolunteerafrica.org